Onboarding coordinator
Trigger
40 offers accepted for the season
- Created plans by outlet
- Added passport, visa and Emirates ID steps
- Requested uniforms
Result
40 plans ready
You: Send the plans
Solutions
Industry · Hotels, restaurants and F&B
HR for hotels and restaurants that never close
Hotels and restaurants run 24 hours a day with teams from dozens of countries and hiring that peaks every season. Peoplo.ai keeps rosters, overtime, visas and payroll in step.
RostersSample
Front office · this week
Palm Resort · 18 people
- Night shift cover
- Complete
- Shift swaps to approve
- 4
- Overtime this week
- 22 hours
- Joiners next week
- 6
Approve swaps
Sound familiar?
Rosters in spreadsheets
Shift plans, swaps and night cover rebuilt every week by each outlet manager.
Overtime that adds up
Night hours and rest-day work paid at different rates, checked by hand before payroll.
Seasonal hiring
Dozens of joiners before the winter season, each with a visa, medical and uniform to sort.
UAE rules
The rules your HR team works to
The UAE rules that shape HR and payroll in hotels and restaurants, with a source for each.
Working hours
The normal day is 8 hours, or 48 a week, and the law lets the hours differ for some sectors and jobs. Overtime cannot exceed 2 hours a day as a rule.
Source: UAE Government: working hours and overtime in the private sectorOvertime and night hours
Overtime is paid at least 25% extra, rising to 50% between 10 pm and 4 am except for workers on shifts, and is capped at 2 hours a day as a rule.
Source: UAE Government: working hours and overtime in the private sectorRamadan hours
During Ramadan the working day is 2 hours shorter for every employee, with no change to pay.
Source: UAE Government: working hours and overtime in the private sectorGeneral information, not legal advice. Checked 31 October 2026.
Before and after
What changes when Peoplo.ai does the groundwork
Today
With Peoplo.ai
Rosters rebuilt every week per outlet
Rosters by outlet, with swaps approved by managers
Night hours added up by hand
Overtime and night hours into payroll automatically
Seasonal joiners onboarded on paper
A plan for every joiner, with visa steps
Policy questions at the HR desk
Kili answers from your policies
AI agents at work
How AI agents help hotel and restaurant teams
Each agent picks up a trigger, does the groundwork and hands you a result to approve. Here’s what that looks like for you.
Policy assistant
Trigger
Staff ask about Ramadan hours
- Found the working hours policy
- Checked the employee’s roster
- Answered with the source
Result
Same answer for every outlet
You: Nothing, it only answers
Payroll anomaly check
Trigger
Payroll ready
- Added night hours and overtime
- Prepared the WPS salary file
- Flagged unusual changes
Result
Ready to review
You: Lock the run
How Peoplo.ai helps
What you get with Peoplo.ai
Rosters and swapsShift rosters by outlet, swaps approved by managers, and cover checked before anyone goes on leave.Leave and attendance
Overtime into payrollTimesheets and paid overtime flow into payroll and the WPS salary file, checked by the payroll anomaly check.Payroll and compliance
Seasonal onboardingOne plan for every joiner, with passport, visa and Emirates ID steps, started the moment the offer is accepted.Hiring, onboarding and exits
Teams on their phonesStaff clock in, apply for leave, see payslips and ask Kili from the phone app, installed from the browser.Core HR
Through the year
What it looks like in practice
An illustrative example.
- SeptemberWinter season hiring: 40 joiners onboarded across outlets.
- RamadanShorter working days applied to rosters for the month.
- MonthlyOvertime and night hours into payroll, WPS file ready by the 1st.
- SummerSeasonal contracts end with final settlements prepared.
The future of work
Hospitality HR will flex with the season
Agents will absorb the seasonal surges, so managers spend their time with guests and teams, not spreadsheets.
Weekly rosters by hand Rosters that adapt
Swaps and cover sorted in Peoplo.ai.
Seasonal chaos Seasonal flow
Onboarding and exits scale with demand.
HR desk queues Instant answers
Staff ask Kili instead of queuing at the HR desk.
Peoplo.ai is built for this shift: agents prepare, people decide.
Why Peoplo.ai
Why hotel and restaurant leaders choose Peoplo.ai
AI agents that ask first
Agents do the preparation and stop for approval. Approvals go to the audit log, and each agent can be switched off.
Built for the UAE
Payroll designed to support WPS salary files and end-of-service for mainland, DIFC and ADGM, with a payroll guide and calculator kept current.
HR and operations on one record
People, pay, goals, claims, assets and passwords together, so nothing falls between tools.
Clear prices, fast start
AED 12 per employee a month, published in AED. Import your people from a CSV and start the same week.
ISO 9001:2015 and ISO 27001 certifications are held by the company behind Peoplo.ai. Built for GDPR and SOC 2. No SOC 2 certificate yet.
Questions
Frequently asked questions
Straight answers about Peoplo.ai for UAE companies.
Can staff swap shifts without calling HR?
Yes. Shift swaps are requested and approved in Peoplo.ai, and the roster updates for everyone.
Does Peoplo.ai work in Arabic?
Yes. The app comes in eight languages, including Arabic with a right-to-left layout.
Can each outlet have its own roster and manager?
Yes. Set each outlet up as a location, with its own manager approving leave and swaps.
Can staff use Peoplo.ai on their phone?
Yes. The phone app installs from the browser with no app store: staff clock in, apply for leave, see payslips and ask Kili.
See Peoplo.ai set up for hotels and restaurants
We’ll run the agents on your policies and payroll rules in the demo.