Skip to content
Peoplo.ai
Solutions

Industry · Retail and trade

HR for retailers with stores in every mall

Trade is the largest share of the UAE’s non-oil economy, and the most common business activity. Peoplo.ai gives every store its own roster and holidays, and one payroll for the whole chain.

EmployeesSample

Stores · Dubai and Abu Dhabi

7 locations · 96 people

  • Dubai Mall18
  • Mall of the Emirates15
  • Yas Mall14
  • Warehouse · Al Quoz20

Sound familiar?

Long mall hours

Stores open 10 am to midnight, so every store manager juggles two shifts and weekend cover.

Festival peaks

Staffing up for Ramadan, Eid and the shopping festivals, then settling contracts after.

Store managers as HR

Managers approving leave and onboarding joiners without HR training.

UAE rules

The rules your HR team works to

The UAE rules that shape HR and payroll in retail and trade, with a source for each.

Working hours

The normal day is 8 hours, or 48 a week, and overtime cannot exceed 2 hours a day as a rule.

Source: UAE Government: working hours and overtime in the private sector

Overtime and rest days

Overtime is paid at least 25% extra. Anyone asked to work on their rest day gets another day off, or their pay plus 50%.

Source: UAE Government: working hours and overtime in the private sector

Salaries through WPS

Salaries for each month are due on the first day of the next month, through the Wage Protection System.

Source: UAE Government: payment of wages and the WPS, Ministerial Resolution No. 340 of 2026

General information, not legal advice. Checked 31 October 2026.

Before and after

What changes when Peoplo.ai does the groundwork

Store teams on spreadsheets

Every store a location on one system

Festival hiring rush

An onboarding plan for every seasonal joiner

Store managers unsure of leave rules

Approvals with the balance shown

Seasonal exits paid late

Settlements prepared on the last day

AI agents at work

How AI agents help retail teams

Each agent picks up a trigger, does the groundwork and hands you a result to approve. Here’s what that looks like for you.

Meet all the agents

Onboarding coordinator

Trigger

30 seasonal joiners

  1. Created plans per store
  2. Assigned store manager tasks
  3. Collected passport, visa and Emirates ID

Result

30 plans ready

You: Send the plans

Receipt reader

Trigger

Store expense receipt

  1. Read merchant and amount
  2. Matched the category
  3. Checked the store limit

Result

Claim line ready

You: Approve the claim

Exit coordinator

Trigger

Seasonal contracts end

  1. Listed uniforms and devices
  2. Worked out settlements with end-of-service
  3. Drafted experience letters

Result

Exits ready

You: Approve each one

Through the year

What it looks like in practice

An illustrative example.

  1. NovemberSeasonal staff onboarded before the winter festivals.
  2. DecemberStore managers approve leave around festival rosters.
  3. RamadanShorter days and late-evening shifts planned store by store.
  4. MonthlyPayroll for every store in one WPS file.

The future of work

Retail HR will run like the shop floor

Agents will keep every store staffed and every peak covered, so managers can focus on customers.

Store by store One network

Every store on the same rules.

Peak panic Planned peaks

Seasonal plans ready before the festivals.

Policy confusion Instant answers

Staff get the same answer in every store.

Peoplo.ai is built for this shift: agents prepare, people decide.

Why Peoplo.ai

Why retailers choose Peoplo.ai

AI agents that ask first

Agents do the preparation and stop for approval. Approvals go to the audit log, and each agent can be switched off.

Built for the UAE

Payroll designed to support WPS salary files and end-of-service for mainland, DIFC and ADGM, with a payroll guide and calculator kept current.

HR and operations on one record

People, pay, goals, claims, assets and passwords together, so nothing falls between tools.

Clear prices, fast start

AED 12 per employee a month, published in AED. Import your people from a CSV and start the same week.

  • PROJETLYCERTIFIEDISO9001:2015
  • PROJETLYCERTIFIEDISO27001
  • GDPRBUILT FOR

ISO 9001:2015 and ISO 27001 certifications are held by the company behind Peoplo.ai. Built for GDPR and SOC 2. No SOC 2 certificate yet.

Questions

Frequently asked questions

Straight answers about Peoplo.ai for UAE companies.

Can we see headcount and labour cost by store?

Yes. Set each store up as a location, and filter the directory, reports and rosters by it.

Can store managers use Peoplo.ai on their phone?

Yes. Peoplo.ai installs from the browser on a phone, so managers approve leave on the shop floor.

Can we onboard staff who don’t have a work email?

Each employee needs an email to sign in. Many retailers create work emails for store staff or use personal emails.

Can stores in different emirates have different holidays?

Yes. Holidays can be set per location.

See Peoplo.ai set up for retail and trade

We’ll run the agents on your policies and payroll rules in the demo.