# HR software for UAE hotels and restaurants | Peoplo.ai URL: https://peoplo.ai/ae/en/solutions/hospitality/ > Peoplo.ai for UAE hotels, restaurants and cafes: shift rosters and swaps, overtime and night hours into WPS payroll, seasonal hiring and visa expiry. People, companies and figures in product examples on this page are sample data, not customers. [Solutions](https://peoplo.ai/ae/en/solutions/) Industry · Hotels, restaurants and F&B # HR for hotels and restaurants that never close Hotels and restaurants run 24 hours a day with teams from dozens of countries and hiring that peaks every season. Peoplo.ai keeps rosters, overtime, visas and payroll in step. [Request a demo](https://peoplo.ai/contact/) [See pricing](https://peoplo.ai/ae/en/pricing/) Sound familiar? ## Rosters in spreadsheets Shift plans, swaps and night cover rebuilt every week by each outlet manager. ## Overtime that adds up Night hours and rest-day work paid at different rates, checked by hand before payroll. ## Seasonal hiring Dozens of joiners before the winter season, each with a visa, medical and uniform to sort. UAE rules ## The rules your HR team works to The UAE rules that shape HR and payroll in hotels and restaurants, with a source for each. ### Working hours The normal day is 8 hours, or 48 a week, and the law lets the hours differ for some sectors and jobs. Overtime cannot exceed 2 hours a day as a rule. [Source: UAE Government: working hours and overtime in the private sector](https://u.ae/en/information-and-services/jobs/Sector-of-employment/employment-in-the-private-sector/working-hours) ### Overtime and night hours Overtime is paid at least 25% extra, rising to 50% between 10 pm and 4 am except for workers on shifts, and is capped at 2 hours a day as a rule. [Source: UAE Government: working hours and overtime in the private sector](https://u.ae/en/information-and-services/jobs/Sector-of-employment/employment-in-the-private-sector/working-hours) ### Ramadan hours During Ramadan the working day is 2 hours shorter for every employee, with no change to pay. [Source: UAE Government: working hours and overtime in the private sector](https://u.ae/en/information-and-services/jobs/Sector-of-employment/employment-in-the-private-sector/working-hours) General information, not legal advice. Checked 31 October 2026. Before and after ## What changes when Peoplo.ai does the groundwork Today With Peoplo.ai Rosters rebuilt every week per outlet Rosters by outlet, with swaps approved by managers Night hours added up by hand Overtime and night hours into payroll automatically Seasonal joiners onboarded on paper A plan for every joiner, with visa steps Policy questions at the HR desk Kili answers from your policies AI agents at work ## How AI agents help hotel and restaurant teams Each agent picks up a trigger, does the groundwork and hands you a result to approve. Here’s what that looks like for you. [Meet all the agents](https://peoplo.ai/ae/en/ai-agents/) Onboarding coordinator Trigger 40 offers accepted for the season Created plans by outlet Added passport, visa and Emirates ID steps Requested uniforms Result 40 plans ready You: Send the plans Policy assistant Trigger Staff ask about Ramadan hours Found the working hours policy Checked the employee’s roster Answered with the source Result Same answer for every outlet You: Nothing, it only answers Payroll anomaly check Trigger Payroll ready Added night hours and overtime Prepared the WPS salary file Flagged unusual changes Result Ready to review You: Lock the run How Peoplo.ai helps ## What you get with Peoplo.ai [Rosters and swaps Shift rosters by outlet, swaps approved by managers, and cover checked before anyone goes on leave. Leave and attendance](https://peoplo.ai/ae/en/platform/leave/) [Overtime into payroll Timesheets and paid overtime flow into payroll and the WPS salary file, checked by the payroll anomaly check. Payroll and compliance](https://peoplo.ai/ae/en/platform/payroll/) [Seasonal onboarding One plan for every joiner, with passport, visa and Emirates ID steps, started the moment the offer is accepted. Hiring, onboarding and exits](https://peoplo.ai/ae/en/platform/onboarding-exits/) [Teams on their phones Staff clock in, apply for leave, see payslips and ask Kili from the phone app, installed from the browser. Core HR](https://peoplo.ai/ae/en/platform/core-hr/) Through the year ## What it looks like in practice An illustrative example. - September Winter season hiring: 40 joiners onboarded across outlets. - Ramadan Shorter working days applied to rosters for the month. - Monthly Overtime and night hours into payroll, WPS file ready by the 1st. - Summer Seasonal contracts end with final settlements prepared. The future of work ## Hospitality HR will flex with the season Agents will absorb the seasonal surges, so managers spend their time with guests and teams, not spreadsheets. Weekly rosters by hand Rosters that adapt Swaps and cover sorted in Peoplo.ai. Seasonal chaos Seasonal flow Onboarding and exits scale with demand. HR desk queues Instant answers Staff ask Kili instead of queuing at the HR desk. Peoplo.ai is built for this shift: agents prepare, people decide. Why Peoplo.ai ## Why hotel and restaurant leaders choose Peoplo.ai ### AI agents that ask first Agents do the preparation and stop for approval. Approvals go to the audit log, and each agent can be switched off. ### Built for the UAE Payroll designed to support WPS salary files and end-of-service for mainland, DIFC and ADGM, with a payroll guide and calculator kept current. ### HR and operations on one record People, pay, goals, claims, assets and passwords together, so nothing falls between tools. ### Clear prices, fast start AED 12 per employee a month, published in AED. Import your people from a CSV and start the same week. ISO 9001:2015 and ISO 27001 certifications are held by the company behind Peoplo.ai. Built for GDPR and SOC 2. No SOC 2 certificate yet. Questions ## Frequently asked questions Straight answers about Peoplo.ai for UAE companies. ### Can staff swap shifts without calling HR? Yes. Shift swaps are requested and approved in Peoplo.ai, and the roster updates for everyone. ### Does Peoplo.ai work in Arabic? Yes. The app comes in eight languages, including Arabic with a right-to-left layout. ### Can each outlet have its own roster and manager? Yes. Set each outlet up as a location, with its own manager approving leave and swaps. ### Can staff use Peoplo.ai on their phone? Yes. The phone app installs from the browser with no app store: staff clock in, apply for leave, see payslips and ask Kili. ## See Peoplo.ai set up for hotels and restaurants We’ll run the agents on your policies and payroll rules in the demo. [Request a demo](https://peoplo.ai/contact/) [Start free trial](https://app.peoplo.ai/signup) ## More industries [Construction and contracting](https://peoplo.ai/ae/en/solutions/construction/) [Retail and trade](https://peoplo.ai/ae/en/solutions/retail/) [Facilities management and security](https://peoplo.ai/ae/en/solutions/facilities-management/) [Logistics, transport and free zones](https://peoplo.ai/ae/en/solutions/logistics/) [Healthcare](https://peoplo.ai/ae/en/solutions/healthcare/) [Banks, finance, DIFC and ADGM firms](https://peoplo.ai/ae/en/solutions/financial-services/) [Manufacturing and industrial](https://peoplo.ai/ae/en/solutions/manufacturing/) [Technology and professional services](https://peoplo.ai/ae/en/solutions/technology/)